ChargeShield is a dispute and chargeback control center for high-risk online merchants (supplements, info-products, coaching, subscription boxes) constantly battling card network rules and friendly fraud. Currently, founders deal with disputes reactively via clunky PSP dashboards and email, losing winnable cases and risking account termination. ChargeShield centralizes dispute data across processors and automates evidence collection and submission using playbooks tuned to each card network and reason code. - Syncs orders, receipts, shipping, CRM, and communication logs into one dispute file, pre-structured for Visa/MC/AmEx. - Flags refund-at-risk customers early via behavioral and product signals, suggesting interventions before chargebacks. - Provides per-processor health scores and alerts when thresholds approach card-network limits. - Usage-based pricing (per dispute + platform fee) with a strong, measurable ROI in recovered revenue and preserved merchant accounts.