GhostVoice Hub is a voice ordering router for ghost kitchens and virtual brands, built for operators running 5–30 brands out of a single facility. These kitchens juggle Doordash/UberEats/white‑label web orders but have no coherent way to handle voice‑driven reorders from loyal customers or call‑in catering without chaos. GhostVoice gives each brand a unique phone/voice channel and uses a central brain to route orders to the right make‑line and prep station. - Brand‑aware agents: separate voices, greetings, and menus per virtual brand, all administered from one backend. - Cross‑brand upsell: if Brand A is slammed, intelligently offers similar items from Brand B with accurate ETAs. - Kitchen load balancing: factors ticket queue and cook times before confirming pickup/delivery times with customers. - Catering mode: long‑form conversational flows tuned for corporate and event orders, auto‑generating quotes and deposits. - Marketplace integration: syncs inventory and 86’d items across third‑party platforms and voice in real time. Defensibility comes from deep operations integration and multi‑brand order routing, not just generic call bots.